Return Policy
Last Updated:
Return Eligibility
Items may be returned within 30 days of purchase, provided they are in original condition with all packaging and accessories included. Items must be unused and in resalable condition.
Return Process
To initiate a return, please contact us using the information provided on our contact page. Include your order details and reason for return. We will provide return instructions and authorization.
Shipping for Returns
Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method. Original shipping costs are non-refundable.
Refund Processing
Refunds will be processed within 5-10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method used for purchase.
Non-Returnable Items
Certain items may not be eligible for return, including personalized products, items damaged by misuse, or items returned after the return period. Contact us to confirm return eligibility for specific items.
Defective Items
If you receive a defective item, please contact us using the information provided on our contact page. We will arrange for replacement or refund, and cover return shipping costs for defective items.
Exchange Policy
Exchanges may be available for items of equal value. Please contact us to discuss exchange options. Exchanges are subject to product availability.
Contact Us
For questions about returns or to initiate a return, please contact us using the information provided on our contact page. We are here to assist with your return needs.